Returns and Refunds Policy

Returns and Refunds Policy

Thank you for shopping at Tathata

 

If you are not entirely satisfied with your purchase, we’re here to help.

Any new Tathata gear item that was purchased may be exchanged for another product or returned for a refund.

Streaming & Digital:

If the Tathata Golf 60-Day Training Program isn’t the most transformational golf training you have ever received, e-mail us at support@tathatagolf.com within 30 days of your purchase for a full 100% refund.

Tangible Gear Item:

In order to get a refund the product must be returned in its original packaging and in like new condition with all parts and pieces within 30 days (original shipping and return shipping is non-refundable). Proof of purchase or receipt is required. If there are any signs of damage, foul odors, pet hair, dirt or other debris, the return will not be accepted for any type of refund or exchange. Please note that all returns are carefully inspected by our Returns Department.

Return Shipping Details:

The customer is responsible for shipping costs on their return. It is strongly suggested that customers purchase insurance on the return shipment. If the package is damaged during the shipping process, the return will not be accepted. It is also suggested customers get tracking and shipping confirmation when returning a product to ensure that we receive the package. Tathata Golf is not responsible for packages lost during the shipping process. Returns may be rejected on individual circumstances.

Please Mail Item & Proof of Purchase to:

Tathata Golf: Returns
4610 Prime Parkway
McHenry, Illinois 60050

 

For any rejected return, if the customer would like the product sent back to them, they must email us at support@tathatagolf.com and approve the return shipping fee that will be applied to their credit card. Our warehouse only holds on to rejected returns for 30 days. Items that are not requested to be returned to the customer within 30 days will be discarded and no credit will be issued.

Contact Us

If you have any further questions, please email us at support@tathatagolf.com.